NERDS2U • CENTRAL LONDON MSP
Managed IT Pricing
Proposed high-end packages for Central London companies
Clear tiers built for growing teams—priced per user, with increasing levels of support, security, reporting, and onsite coverage.
Choose your tier
⭐ Essential
Essential Plan
Target: up to 12 users
- Basic helpdesk
- Remote support
- No proactive services
- Discounted call-outs
- Discounted devices
⭐ Advanced
Advanced Plan
Target: 20–50 users
- Proactive monitoring
- Quarterly reporting
- Basic cybersecurity
- Vendor management
- Discounted call-outs
- Discounted devices
⭐ Premium
Premium Plan
Target: 30+ users
- Fully managed IT
- 24/7 support
- Disaster recovery included
- Cybersecurity stack
- vCIO / strategy services
- Onsite hours bundled (e.g. 4–8 / month)
Prices shown are proposed high-end rates for Central London. Final pricing depends on environment, risk profile, and scope.
Examples of deliverables for each tier
A simple view of what’s included at each level.
| Service item | Essential | Advanced | Premium |
|---|---|---|---|
| Helpdesk support | ✓ | ✓ | ✓ |
| Response SLA | Std | Faster | Fastest |
| Out-of-hours support | ✕ | Discount | Included |
| Remote support | ✓ | ✓ | Unlimited |
| Onsite visits | Discount | Discount | Bundled hours |
| Monitoring & alerts | ✕ | ✓ | ✓ |
| Disaster recovery | ✕ | Extra cost | ✓ |
| Cybersecurity incident response | ✕ | ✕ | ✓ |
| Microsoft 365 admin services | Limited | ✓ | ✓ |
| Technology health reporting | ✕ | Quarterly | Monthly |
| Dedicated account manager / vCIO | ✕ | ✕ | ✓ |
Why London companies pay premium
Downtime costs big money
Staff costs are higher than IT fees—lost productivity gets expensive fast.
Cyber insurance requirements
Many policies require proactive monitoring, patching, and security controls.
Regulatory pressure
GDPR, FCA and other standards often mandate tighter IT practices and documentation.
Single point of accountability
Businesses prefer one partner owning the outcome—not multiple vendors.
Cheaper than hiring in-house
A strong MSP can cost less than a full-time IT hire—while covering more ground.
Peace of mind
Predictable support + visibility into IT health reduces risk and surprises.
How to position Nerds2U for higher rates
Go proactive
Move away from break/fix to managed services with monitoring and prevention.
Bundle cybersecurity
Endpoint protection, vulnerability scans, awareness training, and policies.
Strategic vCIO services
Roadmaps, budgeting, vendor negotiations, and long-term planning.
Include onsite hours
Certainty wins—clients love bundled onsite time in higher tiers.
24/7 availability
Even if rarely used, it signals resilience and capability.
Clear reporting
Visibility into risk, device health, patching, and ticket trends.
Sell peace of mind—not just hours
The premium is justified by reduced downtime, lower risk, stronger security posture, and a single accountable partner.
Get a quote
Tell us your user count and preferred tier, and we’ll respond with a scoped proposal.