Pricing

We are a technical and cyber specialist with a high level of capabilities. Computer repairs are not always binary, but with time we can fix 99% of problems. Our Competitors use our services white-label that's the level of skill provided by nerds2u, use us today and find out for yourself.

We bill in 1 hour slots with a minimum of one hour

Nerds2U do not charge for a travel time

If there is emergency, we have same day services as premium

Call us at 0203 633 5887 to discuss your needs, or request a nerd online and we will call you back.

Prices · London and Yorkshire

Clear prices for IT help at home or at work

Book a nerd by the hour, at your home, at your office or remotely. You pay for time on the job, never for travel, and any parts are quoted before we fit them.

No travel charge
Billed in 1-hour slots
Parts quoted up front
30-day warranty on our work

Remote support

£60per session

We connect securely to your computer and fix software problems while you watch.

Software, email and settings
Viruses and slow computers
Paid when you book

Book remote help

Standard visit

£96per hour

An engineer at your home or office to fix it in person.

Home or office visit
No charge for travel
Pay after the job

Book a nerd

Same-day express

£144per hour

When it can't wait. We get someone to you the same day whenever we can.

Priority booking
No charge for travel
Paid when you book

Request same day

Nerds Care

£36per month

A nerd on call for your household, with regular check-ups.

Quarterly check-up visit
Updates, backups and security checks
Up to 50% off callouts

See Nerds Care

What fits in an hour

Most problems are fixed in an hour or less. If there is time left, your engineer can keep going on anything else on your list.

Health check and tune-up
Virus, spyware and malware removal
Windows or macOS updates
Faster start-up, shutdown and browser
Wi-Fi security check
Backups for photos and documents
Dust clean inside the computer

Other ways we can help

Business IT supportFixed monthly packages from £400 Rent-a-NerdAn engineer for a half or full day Send your device inPost it to us, £40 deposit Laptop hireBorrow a laptop from £24 a day Smart homeFree consultation Data erasureCertified wiping and recycling

Common questions

Do you charge for travel?

No. You only pay for the time we spend working on your problem.

How is time billed?

In one-hour slots, with a minimum of one hour. Most jobs are done within the first hour.

When do I pay?

Remote sessions and same-day express visits are paid when you book. Standard visits are paid after the job is done.

What if I need a new part?

Your engineer quotes it before buying or fitting anything, so there are no surprises.

What if it can't be fixed remotely?

Some problems need hands on the device. We will tell you straight away and book a visit or a send-in instead.

Not sure which one you need?

Tell us what is going on and we will point you to the right option.

Book a nerd WhatsApp us Call 020 3633 5887

Business IT packages are priced separately. All work carries our 30-day warranty.

Double-click to edit...

Most Technical issues can be solved in an hour or less by our nerds, just because a nerd finished the task you booked him for, doesn’t mean they are done. They can still help you. Here’s a list of tasks you can ask the engineer during your hour slot.

NERDS2U COST SERVICES

Remote ACCESS service

£60 Per Session

We are now offering remote service in which we use teamviewer to login remotely and help you with your technical issue.

It goes without saying we can only fix software related issues for this service. Not all issues can be fixed remotely and may still need an engineer to visit the device.

Standard Service

£96 per Hour

Our standard rate is £96 per hour we only charge for the work we do when we arrive.

We do NOT charge you for our travel.

Any hardware replacement that you may need will be quoted to you by the specialist's.

Same Day Express Service

£144 per Hour

We are more than happy to respond to emergencies. We understand that many technical devices and services correlate with the ability to perform daily human routines. When people feel out of routine, it can be extremely stressful and can even cause financial damage.

Our same-day rates are £144 per hour.

We're only charging for the work we do when we get there. We will NOT charge you for our travel. Any hardware replacement that you may need will be quoted by the specialist.

Nerds Care Membership

£36 Monthly

We understand that while it's a technical age, there are people who need far greater daily/weekly support with their systems.

Often customers prefer a consulting service rather than anything that is simply a technological mistake. These may be lessons to learn engineering processes for themselves, such as creating their own Computer, or as basic as they want family computers to be backed up and protected on a quarterly basis.

You may require a subscription service for a number of reasons, from impairments to techno-phobia, to any of the other reasons set out above. This service is £36 a month which consists of us on a quarterly basis to ensure that your devices are up to date, back up your records, conduct security audits and check for bugs, as well as other incentives such as up to 50% off on all callouts.

Wanna know more

Can't find your problem, dont worry if its technical in nature we can still solve it, click here to request a call back so we can get a bit more information on the problem.

REQUEST A CALLBACK