Nerd Care Enterprise
Nerd Care Enterprise
Nerds2u Care SME is like giving your SME an entire IT department of Nerds at a fraction of the price it would take to hire and inhouse IT Technician.
Even the most reliable technology can go wrong – and if something does, it is crucial that any disruption is minimal, and issues are rectified quickly and efficiently.
We can provide you with peace of mind that each individual piece of your equipment in your IT infrastructure is in expert hands if things go awry, so you can focus on the bigger picture. Our highly qualified staff take care in maintaining and monitoring your technology, fixing the technical issues you may face and providing you with valuable training and support. From repairing individual components in the smallest of devices, to comprehensive support packages for your entire digital landscape, our expert help is just a phone call, email away.
Maintaining, Monitoring and Supporting your Home/ Business IT Infrastructure
Provide on-going, valuable support 7 days a week, 24 hours a day
Flexible remote and onsite support services and packages, bespoke to your needs
Offer training and resources for seamless knowledge transfer
Our computer services extend well beyond basic computer repair. We can help you set up your computer, laptop, tablet and smartphone, troubleshoot internet issues, set up your wireless network, help with backing up files and photos and synching your data across all your devices. We’ll remove viruses and malware and do an overall health check to make sure everything’s working properly.
Our IT support technicians can come to your home or office to fix your computer problem or set up your IT, quickly and efficiently. We also offer remote support for smaller issues that can be managed from our office, without intruding on your day. Contact us to see how we can help.
The services in this package include:
Up To 50 Devices
Maintenance Service Plan
14 Point Computer Tune-Up
Back Up Quarterly
New Computer Setup/File Migration
10 Callout Per Month
20 Remote Consultations
Express Same Day Service
Hourly On-Site Support: £40.00 per hour (1 hour minimum). Should your service take longer than 1 hour, we bill in 30 minute increments at £30 per increment.
Remote or Telephone Support: £30.00 per 30 min. increment
Our Nerds Care Basic Membership ensure that your system is virus free, updated and working well.
If you’ve ever suffered the inconvenience of your computer crashing or not being able to use your mobile phone, you’ll know that it’s not always easy to sort out and can often be very frustrating. Not only do you have to find someone reliable to fix it, the cost of the repair can come as a bit of a shock.
For peace of mind you can protect all your devices in your home with the nerds care basic membership Repair & Support Plan. If your product breaks down or suffers a mishap, You will have a nerd with you that very day or the next even on weekends. There can be times when devices are beyond repair, this can happen for a variety of reasons. With the Nerds Care Package you can send in the device you are looking to purchase, nerds2u will analyse the devices specification and if possible suggest a device from a registered partner with similar or better specification at a more affordable cost, we can do this for call products under the care plan.
Reasons Why Our Members Usually Join Nerd Care Basic:
Keep all devices running in the house/business and quick fix when things are not working.,
Consultation on getting the house tech oriented for the future technological world.,
Receive constant information about better WIFI providers in your area(Internet speed test performed) ,
Better Software’s & Hardware’s you can use (tip and tricks to stay ahead of the technological curb).,
Keeping the devices operating systems and security databases up to date and drivers on the device up to date.
Backing up data both physically and virtually.,
Performing quarterly security reviews on devices.,
Remote help for a nerd when technical help is needed saving time and cost on the service or getting technical help quicker.,
Remote Service for more frequent use on much smaller tasks that would be easier for someone with technical knowledge.,
Lessons to learn how you can acquire the knowledge and utilise it for yourself. This could be help building your own pc or creating your own server and back up system. We found when tasks with objectives learning becomes easier.,
Save money on your Technological Purchases in the future include access to some of Nerds2u Partnership Discounts( Including 10% discount with Apple)